Refund policy
At Happie Fusion, we stand behind every can we ship. If you're not completely satisfied with your order, we're here to make it right.
Satisfaction Guarantee
If you're unhappy with your purchase for any reason, contact us within 30 days of delivery and we'll issue a full refund — no questions asked.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please email within 7 days of delivery with a photo of the issue. We'll send a replacement or issue a full refund immediately — whichever you prefer.
How to Request a Refund
- Email with your order number and reason
- We'll respond within 1 business day
- Approved refunds are processed within 5–7 business days to your original payment method
Non-Returnable Items
Due to the consumable nature of our products, we cannot accept physical returns of opened or used items. Refunds are issued without requiring the product to be returned.
Subscription Orders
You may cancel your subscription at any time before the next billing cycle. To cancel, email us or log into your account. If a charge has already been processed for the current cycle, that order will be fulfilled and shipped as scheduled — and it's covered by the same 30-day satisfaction guarantee as any other order.
Shipping Costs
Standard shipping is free on every order, so in most cases there's nothing extra to refund. If you paid for Express shipping ($15), that fee is refundable when the issue was our error (wrong or damaged item) — if we made a mistake, we cover everything.
Contact Us
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We're a small team and we genuinely care — reach out and we'll take care of you.